Privacy Policy – AlQalam Online Quran Academy
At AlQalam Online Quran Academy, we value the trust you place in us when you choose to learn the Holy Quran online. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website AlQalam Online Quran Academy or use any of our online learning services.
By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our site or services.
1. Information We Collect
We collect two types of information: personal and non-personal.
a) Personal Information
We may collect personal information when you:
- Register for trial or regular Quran classes
- Fill out a contact form or inquiry form
- Subscribe to our newsletter
- Communicate with us via email, phone, or WhatsApp
This may include:
- Full name
- Email address
- Phone number (including WhatsApp)
- Country or city of residence
- Information about the course you’re interested in
You are always free to refuse to share personal information; however, it may limit your access to certain features or services.
b) Non-Personal Information
We may automatically collect non-personal data such as:
- Browser name and version
- Device type (computer, tablet, or phone)
- Operating system
- IP address
- Internet service provider
- Pages visited and duration of visit
This helps us improve our website’s performance and user experience.
2. Use of Collected Information
We use your personal information for the following purposes:
- To provide and improve our services
(e.g., scheduling classes, assigning teachers, and providing technical support) - To communicate with you
(e.g., class reminders, progress updates, and service announcements) - To send important updates
(e.g., new courses, schedule changes, or policy updates) - To personalize your experience
(so you see relevant information and offers based on your location and preferences) - To ensure student safety and smooth learning operations
3. Communication & Consent
By submitting your contact details on our website, you consent to be contacted by our support team for:
- Trial class scheduling
- Class reminders and rescheduling
- Technical setup assistance
- Important service announcements
We may use communication channels such as WhatsApp, phone calls, emails, or SMS for these purposes.
You can request to stop receiving non-essential communication (like promotional messages) anytime by contacting us.
Our website uses cookies to improve your browsing experience. Cookies are small files saved on your device that help us:
- Recognize returning visitors
- Understand user behavior on our site
- Enhance performance and security
You may choose to disable cookies in your browser, but some parts of the site may not function properly as a result.
5. Protection of Your Information
We take data protection seriously. Your personal data is protected through:
- SSL encryption (secure HTTPS connection)
- Password-protected systems
- Limited staff access (only authorized personnel handle user data)
- Secure communication channels
All information shared between you and our website is encrypted and transmitted securely.
6. Children’s Privacy
Protecting the privacy of children is very important to us.
Our services are designed for children only under the supervision of their parents or guardians.
We do not knowingly collect personal information from children under the age of 13 without verified parental consent.
Parents or guardians can contact us at info@alqalamonlinequranacademy.com to review or delete their child’s data at any time.
7. Sharing of Personal Information
We do not sell, rent, or trade your personal information with any third parties.
We may share limited information only with:
- Trusted administrative partners who assist in scheduling or class management
- Legal authorities if required by law
All third-party partners follow strict confidentiality and data protection agreements.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Deliver our educational services
- Comply with legal obligations
- Resolve disputes or enforce agreements
If you wish to delete your personal data, please contact us, and we will remove it from our systems within a reasonable time frame.
9. Your Rights
Depending on your location (e.g., UK, EU, or other regions), you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Withdraw your consent for communication
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at info@alqalamonlinequranacademy.com.
10. Embedded Content & External Links
Our website may include links or embedded content (videos, articles, etc.) from other Islamic educational websites.
Such external websites have their own privacy policies, and we are not responsible for their data practices.
We recommend reviewing the privacy policies of those websites before engaging with them.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements.
When updates occur, we will:
- Revise the “Last Updated” date at the top of this page
- Optionally, notify you via email of significant changes
Your continued use of our site after updates means you accept the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
📧 Email: info@alqalamonlinequranacademy.com
📱 WhatsApp / Phone: +92333 2236854
🌐 Website: https://alqalamonlinequranacademy.com
Summary:
Transparency and respect for your privacy always
No selling or misuse of your data
Communication only for educational and administrative purposes
Secure, encrypted handling of student and parent information
Parental supervision mandatory for minors